IT Services
Combine the framework of your IT department with our resources and IT specialists.
IT Service
As a startup or small fund, technology is the last thing you want to think about. We make it easy with the Lumenate Cyber tech stack, your IT as a Service solution that delivers a fully hosted infrastructure in the public cloud.
Infrastructure Management
You receive always-on proactive management of your infrastructure and IT environment to make sure it’s in a healthy state and stays that way.
That means reduced downtime, a managed and controlled environment, full reporting and accountability, and increased end-user productivity.
Flexible Support and Cybersecurity Risk Solutions
As a top cybersecurity company, we have an entire team of experienced IT professionals ready to serve you, your IT leadership, and your IT staff.
Here are a few of the things commonly included in our co-managed IT services agreements:
- Infrastructure management
- Antivirus management
- Patch management
- System updates
- Backup verification and monitoring
- End-user IT security education
- IT procurement and vendor management
- Backup management
- Firewall management
Need some help tackling a big project? Partnering with a top cybersecurity company like Lumenate Cyber means we can handle that too.
Our IT specialists work alongside your in-house team to bring the next stage of your IT capability to life.
End-user services
Whether it’s our remote help desk or onsite assistance, you get 24 hours a day, 365 days a year unlimited access to our engineers to answer questions and solve your problems. What’s more, our engineers specialize in alternative asset client environments, so we already have a head start on how your environment needs to operate.
PATCH MANAGEMENT
Streamlining your patch management process for optimal efficiency and security.
Patch management is a critical element of your organization's IT security strategy. In order to help protect against cyber threats, your operating systems and applications must be kept current with the latest patches and security updates.
For small to mid-size organizations, however, keeping track of the ever-changing landscape of patches and staying up-to-date on all hardware and software can be a daunting task. This is where our Patch Management Services comes into play.
Shining the light on delivering unobstructed access
Service Desk
Frictionless user experience
The evolution of the traditional help desk, our ITIL-aligned, onshore-based support team supplements your internal IT team’s increased workload, freeing you up to focus on bigger-picture projects.
Desktop-as-a-Service
Information Sharing
Keep your people productive and secure with a multi-session, personable, and persistent Windows experience—accessible from anywhere and complete with essential applications to encourage collaboration.
Microsoft 365
Innovate, learn, and connect from anywhere using Microsoft 365’s secure, productivity-boosting solutions. We’ll configure the right tools for your needs, and ensure your workforce is empowered to get the most out of Microsoft’s collaborative apps
Endpoint Services
Your users have more devices than ever. Our team stays on top of all of them. From set up and removal, to monthly patching and architecting policies to safeguard data, we’ll keep track of every single device in your network.
Your IT resources have to be capable of scaling with your organizational growth
You already know that when an opportunity strikes, your in-house IT team has to be ready to support the organization as it pursues that opportunity. Growth and opportunity wait for no one.
That’s why companies partner with a top cybersecurity company like Luminate Cyber.
We bring in the expertise and resources your in-house team needs and work collaboratively with them to help them achieve your goals.
You need your IT departmental capacity to be agile as you scale. That’s what our co-management specialists give you!
Luminate Cyber works in sync with your IT staff under the direction of your IT leadership, assisting you with:
- IT systems updates, security, and compliance
- Accessing the enterprise-level tools for your IT team
- Simplifying IT procurement processes
- Maintaining the overall health of your IT environment
- Working collaboratively with your IT team is our privilege!
Download our information sheet for more information or to schedule a no-obligation call today.